Last Updated: October 29, 2024
Welcome to Village Computers. By purchasing our products, you agree to the following terms and conditions. Please read them carefully to understand your rights and obligations.
1. General Information
These Terms and Conditions govern your purchase and use of products from Village Computers. By placing an order, you agree to be bound by these terms. If you do not agree to these terms, please refrain from making a purchase.
2. All Sales Are Final
All sales made through Village Computers are final. Once a transaction is completed, we do not accept returns or provide refunds. Customers are strongly encouraged to review product descriptions, specifications, and images carefully before making a purchase.
3. Exchanges for Defective Products
While all sales are final, we recognize that defects can occur. If you receive a defective product, we will facilitate an exchange under the following conditions:
3.1. Definition of a Defective Product
A defective product is defined as an item that:
- Does not function as intended due to manufacturing errors.
- Contains material defects that are evident upon receipt.
- Is damaged during shipping.
3.2. Reporting Defects
To initiate an exchange for a defective product, you must contact our customer service team within [insert number] days of receiving your order. You will need to provide:
- Your order number
- A detailed description of the defect
- Photographic evidence of the defect
3.3. Conditions for Exchange
To qualify for an exchange, the following conditions must be met:
- All items received must be returned, including any bonus items that accompanied the original purchase.
- Items must be returned in their original packaging where applicable.
Failure to return all items may result in a charge equal to the value of the missing items.
3.4. Exchange Process
Upon verification of the defect:
- You will receive instructions for returning the defective item.
- You will be responsible for all return shipping costs.
- If the item is found to be defective, you will receive store credit for the return shipping amount.
4. Items Sold As Is
Items listed as “Sold As Is” are non-returnable and non-exchangeable. No refunds or exchanges will be provided for these items. Customers are encouraged to thoroughly assess these items before making a purchase.
5. Shipping Costs
- Customers are responsible for the return shipping costs associated with defective items.
- Shipping fees incurred at the time of the original purchase are non-refundable.
6. Limitations of Liability
[Your Company Name] is not liable for any incidental or consequential damages arising from the purchase or use of our products. Our liability is limited to the replacement of defective products as outlined in these terms.
7. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Ontario, Canada. Any disputes arising from these terms will be resolved in the courts of Ontario, Canada.
9. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email:sales@villcomp.info
- Phone: (226) 883-0601
- Address: PO Box 563, Norwich, Ontario, Canada, N0J 1P0